Not having some sort of chat or phone number for problems like this is ridiculous.

Some servers experience more downtime than others. If you get unlucky and onto one of the servers that seems to be down more often than the others then your views of DH will be very different from someone who is on a server that doesn’t come down as much.

I once made a 3rd party picture section for Digg (digpicz.com, (see also reddit pics ), and the shared hosting for $9.95 a month handled 100’000 (hundred thousand!!!) visitors the first day!

I blogged what I optimized to handle such a traffic on a cheap shared host in this post: A few words about Digpicz.com.

I had filled up my mySQL database to well over 50GBs just screwing around and got a very professional e-mail asking what was going on and that 50GBs on the mySQL server was unreasonable.

I had plenty of time to copy the stuff off the mySQL server and no harm was done (I even just stored it all as a flat file and they didn’t care).

I have no gripe over Dreamhost’s service…

Granted none of my sites are getting slash-dotted or anything but I am still VERY happy with the service and support a have received in the last 3 years. Long live DH.

Justin, Yeah, thats a typo. Once again, I need to proof-read better.

As for #4, I’d rather not. I don’t advertise other companies that I either do not use their services, or I do not have an advertisement agreement with. If someone else wants to list some as a comment, I’d be glad to moderate that comment in.

Also, for disabling websites, yeah, if I’m going waaaaay over my bandwidth for the month, then sure, they’ll probably disable my website before asking as a favor, instead of just letting it run wild and I have to pay the extra bandwidth fees (which are a tad on the expensive side), then again, if you’re going over 1TB, use one of Dreamhost’s better plans, your viewership should be able to pay for that via ads and provided services and whatnot.

And I didn’t notice they used DH, thats almost retarded. I wouldn’t complain if they decided to, eh, make DH Sucks go away.

6. They have been pretty fast in the past, but right now they seem to be busy with all of their issues…
7. Again, I think they disabled CPU limitations, but they do state they will contact you about it first. Although contacting you won’t help when the reason you have high CPU rates is because your site is actually getting enough visitors to start using the 1TB of bandwidth you were given…
8. “They state that Dreamhost disables accounts with warning.” Yeah, they warn you… I am guessing that is a typo…
9. Agreed.
10. This is usually as a result of DreamHost not holding up the HOSTING end of the deal… right now I do not have any sympathy for DreamHost trying to hold up a hosting contract when they are FAILING to host sites… At least back in July or whenever when the heat wave swept through, it was not DreamHost’s fault or problem, but now, it IS, and they need to get somebody in there who CAN help them if they can’t figure out why they are having complete network failures…
11. Sadly the site still makes its point…

You would have a better understanding if your server was affected. While it is still not right to make a site to bash one that for the most part is doing well, it is good in the sense that DreamHost should be worried about getting their name tarnished… I have 20 days left to decide if I want to renew my hosting account, but downtime only seems to be getting worse… so can you really blame me if I am upset that my hosting company does not do its job?

I love my Dreamhost account.

DH has had a fair bit of downtime the last month, though it hasn’t effected me personally–their status page, riddled as it is with comments flaming Dreamhost, says as much as does the few blogs hosted by Dreamhost that I frequently read having been down as recently as last Friday (note: not 9/15/2006).
Apparently, as fake as it is, the BBB has upgraded DH to a C, now.
They do tend to take a while to answer support requests, but that’s largely dependant on how busy they are and whether or not it’s the weekend. Frankly, the way certain people complain I wouldn’t answer them on weekends either.
I hosted a PHPBB forum before, though admitedly not for long, and it ran just fine on the DH server.

There’s probably more, but I just find that site highly amusing. What’s more, I think whoever owns that site still uses DH. Why else would it get a special mention every time someone gets irritated with something not working right as soon as they snap their fingers? And it’s always by the same people…